Ordering is simple just complete our order form or phone us on 020 7324 2251 and we will help you
place your order.
We will send you confirmation by e-mail. Your order is not confirmed until you receive our confirmation email.
Orders placed within 24 hours cannot be guaranteed, on occasions we may need to offer chefs choice if an item is unavailable.
For cancellations we require 24 hours notice for weekday orders and 72 hours for weekend orders.
Please provide a 60 minute window slot for your delivery.
Payment terms by credit card or invoice (due 14 days after invoice date).
A surcharge of 2.5% per calendar month on the balance outstanding will be added to all accounts not paid by the due date.
Cheques should be made payable to Cucina Catering.
Collection of all Cucina Catering items are made the following working day unless a same day collection is requested. Clients need to ensure all items are ready for collection at a central point. Any missing, chipped or broken items will be charged for. If a driver is required to return to collect missing items a £10 charge would apply.
VAT at the current rate will be payable on all charges
Delivery to the following post codes is £20
NW3, NW5, NW8, N5, N7, N16, W2, W8, W9, W10, W11, W14, E3, E5, E8, SE11, SE17, SW3, SW7, SW8
The above is based on deliveries between the hours of 7:00 to 16:00, Monday to Friday.
For delivery to outside these post codes and times please call for a quote.
Weekend delivery charge is £60 for orders below £200 in our free delivery area, outside this area a charge would apply, please contact us for a quote.
How your food is presented:
All food is presented on china unless otherwise requested.
If you require the food to be presented on our quality disposable platters, please request this at the time of ordering.
On request we supply free disposable plates and napkins to go with your order.
Food is delivered in our refrigerated vehicles. Upon delivery please ensure the food is consumed within 2-3 hours of delivery.
Our products may contain nuts or nut traces and some cakes may contain alcohol.
